Frequently asked questions about our Wellbeing products.

 

Here you will find the most frequently asked questions (FAQs) about our Wellbeing products.

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wellbeing

FAQ Wellbeing

Weight and diagnosis

weight

Body fat scales must not be used with electrically operated impla (e.g. cardiac pacemalers, medication pumps)

Persons with electrically conducting implants (e.g. bone screws, hip replacements) can use the scales. However, incorrect measurements can occur because of the better electrical conductivity of the implant compared to the tissues.

The body fat scales should not be used during pregnancy. Because of the amniotic fluid, incorrect measurements can occur.

  • Different weight readings can be caused by not standing still on the scales
  • The scales was pushed or lifted between the measurements, there was no correct zero setting or initialisation between the measurements
  • Due to technical tolerances, there can be a difference of up to +/- 0.5 kg in the readings between two measurements
  • Incorrect position on the scales, person stands a bit further forward or a bit further backward on the scales

 

  • Fluctuating results in measurement of weight
  • Effect of external factors such as dryer feet etc.
  • Movement artefacts
  • User stands differently on the electrodes from one measurement to another

 

Different manufacturers record different valuations of the measurements in the software.
These valuations may result in differences in measurements. The B.I.A. method of measuring body fat should generally be considered a trend measurement and not an absolute measurement because the total measurement is dependent on many external factors.

  • With scales with the "Quick Start" function, the user can stand on the scales directly without switching it on beforehand. The scales switches on independently and then starts measuring when it is stepped on.
  • The "Tap on" function describes switching on the scales by tapping the upper bowl of the scales. This means that the user has to tap on the scales and then wait until 0.0 appears in the display. It is only possible then to step on the scales and commence measurement.

     

  • Anatomical variations (e.g. considerably longer or shorter leg length)
  • Volume of calves and/or thighs
  • Training condition of the muscles
  • Bone structure
  • Fat distribution in the body
  • User's state of health
  • Poor contact between soles of the feet and electrodes
  • Severe sweating
  • Use of medications
  • Oedema of the legs
  • Haematomas in the legs
  • Fever
  • Measurement after physical effort
  • Measurement at different times of the day
  • Fluctuating body weight
  • Pregnancy (amniotic fluid)
  • Metal implants
  • Calloused skin on the soles of the feet

 

The athlete mode is an additional function for adjusting the body fat measurement to the individual circumstances of a user group. When analysing body fat, several fixed parameters are specified in the scales' software for calculating the proportion of body fat, along with the actual measurement of body resistance. In the normal mode, these constants reflect the average of the "normal population" as obtained in medical studies. The so-called athlete mode was incorporated as the distribution of the different body compartments (muscle, bone, fat etc.) is different in athletes from that in the "normal population". In this mode, constants that were obtained by medical studies with athletes are specified. The different readings are thus due to the different constants in the software.

  • The repeat precision when reading weight measured on a scales is +/- 0.3 kg
  • If several scales are compared, the maximum tolerance at a weight of 40kg is +/- 0.5 kg and +/- 1.1 kg at a weight of 100 kg
  • The tolerance when measuring body fat or body water is +/- 1%

 

 

The body consists mostly of water (approx. 60-70%). This water is contained in every possible organ and body part – and therefore also, to a large degree, in the muscles and even, to a small extent, in body fat. This means you can only add up the fat and muscle percentage but not the water, otherwise the water would be counted twice.

Flexible heating

flexible-heating

The term "electro-smog" denotes electrical and magnetic fields with various characteristics (e.g. pulsed in the case of mobile telephones) and various frequencies (e.g. 50Hz when mains operated). Electrical and magnetic fields always occur when electrically operated products are used and also due to the domestic electrical installation.

The electrical and magnetic fields that occur when heat pads, foot warmers, heated underblankets and heated overblankets are used are far below the limits recommended by the World Health Organisation (WHO) and stipulated by German law:

Electrical field strength: max. 5000 V/m
Magnetic field strength: max. 80 A/m
Magnetic flux density: max. 100 mikrotesla

 

Heat pad:
Depending on the heat pad model and method of use, it can sometimes take up to 15 minutes after it has been switched on before the heat pad becomes warm to the touch at the highest setting. The maximum final temperature is reached after approx. 30 minutes at the earliest.

Foot warmer:
Depending on where it is placed, it can sometimes take up to 15 minutes after it has been switched on before the foot warmer becomes warm to the touch at the highest setting. Place the foot warmer on a carpet or similarly insulating underlay so that it will warm up faster. The maximum final temperature is reached after approx. 30 minutes at the earliest.

Electric underblanket:
Depending on the underblanket model and the surrounding conditions (room temperature, mattress, bedclothes) it can sometimes take up to 30 minutes after it has been switched on before the underblanket becomes warm to the touch at the highest setting.
In order to prevent heat loss, the electric underblanket must be completely covered. The maximum final temperature is reached after approx. 60 minutes at the earliest

Electric overblanket:
Depending on the overblanket model and the room temperature, it can sometimes take up to 15 minutes after it has been switched on before the overblanket becomes warm to the touch at the highest setting.
The maximum final temperature is reached after approx. 30 minutes at the earliest.

The electrical and magnetic fields emitted by this product can sometimes interfere with the function of your pacemaker.
However, they are far below the limits:

Electrical field strength: max. 5000 V/m
Magnetic field strength: max. 80 A/m
Magnetic flux density: max. 100 mikrotesla

Please consult your doctor and the manufacturer of your pacemaker before using this product.

The maximum temperature that can be reached depends on many factors, including the product (heat pad, foot warmer, electric underblanket, electric overblanket), the model (e.g. with or without automatic cutoff)
and the room temperature.

It is therefore possible only to give average values obtained under standardised conditions at a room temperature of 20°C +/- 5°C.
Different measurement conditions are specified for each product.
The individual values can therefore not be compared with one another.

Heat pad: 70 °C - 80 °C
Foot warmer: 45 °C - 50 °C
Underblankets: 60 °C - 65 °C
Overblankets: 40 °C - 50 °C

Light therapy

infrared-lamps

IL11 (item number: 614.01)

  • Infrared wavelength range: IRA + IRB
  • Dominant wavelength: 1100nm

IL21 (item number: 616.01)

  • Infrared wavelength range: IRA + IRB
  • Dominant wavelength: 1100nm

IL35 (item number: 616.11)

  • Infrared wavelength range: IRA + IRB
  • Dominant wavelength: 1100 nm

IL50 (item number: 619.00)

  • Infrared wavelength range: IRA + IRB
  • Dominant wavelength: 1250nm

 

Air

HM 55

The HM 55 is operated with 2xAAA batteries.

If the green LED is flashing, the temperature and relative humidity are within the individually specified limit values. The red LED indicates that one or two of the values is outside of the value range set.

Protect the device from moisture, dust, direct sunlight and nearby sources of heat (heaters, ovens, flames). Do not cover the device.

In a changing environment the device requires 15 minutes to deliver a reliable measurement.

The device is intended for use in the home only. Do not use the device outside.

You can reset all device settings to the default settings using the reset button on the bottom of the HM 55. Once the device has been reset, you need to reconnect it with the "beurer FreshRoom" app. When doing so, you can choose whether to apply or delete the saved data. Data which was already transferred to the app is still saved on the device and can be applied.

LR 210

The CADR value (= clean air delivery rate) describes the filtration efficiency of an air purifier. The CADR value (for particles > 0.3 μm) for LR 210 is 99 m³/h (in accordance with GB/T 18801-2015).

LR 310

The CADR value (= clean air delivery rate) describes the filtration efficiency of an air purifier. The CADR value (for particles > 0.3 μm) for LR 310 is 200 m³/h (in accordance with GB/T 18801-2015).

LR 500

The CADR value (= clean air delivery rate) describes the filtration efficiency of an air purifier. The CADR value (for particles > 0.3 μm) for LR 500 is 354 m³/h (in accordance with GB/T 18801-2015).

Massage

stressreleaZer

Stress has a negative impact on a person's health and can lead to heart conditions, amongst other things. The Beurer stress releaZer helps you to reduce stress in a natural way through breathing training.

The beurer stress releaZer was specially developed for the prevention and treatment of stress. By covering the diaphragm area with the stress releaZer, primary nerve pathways in this region are relaxed and your natural breathing rhythm is restored. The built-in vibration motor transmits pulses to the user, which allows them to breathe normally. The stress releaZer also has an illuminated ring, which functions as a mood light. The stress releaZer also has an optional heat function on the underside for a more comfortable application.

Lie flat on your back or sit back in a reclined chair. You can use the stress releaZer either on bare skin or over clothing. Place the stress releaZer on the diaphragm area (resting on the bottom rib bones/chest). We recommend placing the flat side of the device on your chest, with the narrow end pointing towards your chin. If you find that use directly on the diaphragm is uncomfortable, position the stress releaZer above the diaphragm.

The duration of treatment depends on your personal condition. We recommend that you use the stress releaZer for 30 minutes every day, but initially starting with 10 minutes per day.
In the "beurer CalmDown" app you can familiarise yourself with breathing training with the help of a 6-week programme and increase the intensity week by week.

HRV describes the duration of the intervals between each of your heartbeats. The more varied this value, the healthier and more resistant to stress you are.

Select the breathing cycle (10, 12 or 14 seconds) of your choice.
In the "beurer CalmDown" app you can find out which cycle is best for you, with the help of the breathing rhythm test.

• Press the ON/OFF button 2 x: the first breathing cycle (10 seconds) is activated. In this breathing cycle, breathe in for 5 seconds, and then breathe out for 5 seconds.
• Press the ON/OFF button 3 x: the second breathing cycle (12 seconds) is activated. In this breathing cycle, breathe in for 6 seconds, and then breathe out for 6 seconds.
• Press the ON/OFF button 4 x: the third breathing cycle (14 seconds) is activated. In this breathing cycle, breathe in for 7 seconds, and then breathe out for 7 seconds.

You can switch on a soothing heat during use to increase relaxation. To do this, press the heat button on the stress releaZer. If the heat function is activated, the ring will light up red and pulsate in time with your breathing rhythm. This function can be switched on and off at any time during the breathing training. Press the heat button again to switch off the heat.

You can also switch on a blue light during the treatment, which improves relaxation and serves as a visual aid in addition to the vibration. To do this, press the light button in the stress releaZer. The illuminated ring around the stress releaZer will now start to pulse in time with the user's breathing rhythm. Press the light button again to switch off the blue light. If you also switch on the heat function, the illuminated ring turns red.

The app is currently available for: List of compatible smartphones

• The minimum range in the open is approx. 15 m. Walls and ceilings reduce the range.
• Check whether you currently have an active Bluetooth® connection with other devices such as your smartwatch, fitness tracker or other gadgets. Disconnect or move the relevant device outside the Bluetooth® range.
• Other radio waves (e.g.: WIFI router, microwave, induction hobs) can interfere with the transfer.

The battery will last for approx. 3 hours when fully charged (with heat and light function activated) or approx. 11 hours without heat and light function. Charge the stress releaZer again as soon as the function light flashes blue during operation.

It is very easy to charge the battery by following these steps:

  • Connect the mains adapter with the stress releaZer using the micro USB charging cable.
  • Then insert the mains adapter into a suitable socket.
  • Alternatively, you can also charge the stress releaZer with the charging cable via the USB port on your computer or laptop.

The charging time is approx. 4 hours. When the device is charging, the function light will light up alternately in a circle. When the stress releaZer is fully charged, the function light will be permanently illuminated.